Job Summary
General Purpose:
Support the corporate headquarters as the first point of contact for inbound telephone inquiries and office visitors/guests. Receive and relay messages/telephone calls from internal and external sources, greet and direct guests/visitors, issue appropriate security passes, report security issues, respond to common inquiries, and perform basic administrative support activities. Provide exceptional customer service and a high level of professionalism and skill in operating a multi-line phone system.
Job Duties and Responsibilities:
- Answer and screen incoming calls; greet callers, provide information, transfer calls, and take messages
- Administer main voicemail
- Produce monthly phone reports
- Follow security protocols and office procedures
- Assist with facility access badges
- Maintain an organized reception area
- Submit building work orders as requested
- Provide administrative services as needed
- The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned.
Minimum Requirements:
Education and Experience
- High School Diploma or equivalent
- 1-2 years of reception, administrative, or business experience
- Certification and/or License – N/A
Knowledge, Skills and Abilities
- Possess strong organizational skills and has ability to handle multiple tasks with attention to detail
- Proficiency in MS Office software with an emphasis on Word, Excel and PowerPoint
- Knowledge of administrative and clerical procedures
- Knowledge of customer service principles and practices
- Able to communicate clearly, concisely and courteously with clients, customers, guests and staff
- Able to operate phone system
- Must be able to read, write and speak English
An Equal Opportunity Employer
How to Apply
Interested candidates should submit their application online using the link below.
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